HUB OPERATION SUPERVISOR

Roles & Responsibilities

Contract: 2 years (Renewable/Convertible)

Working Location: Changi Airport

Working Hours: 8:30am to 8:30pm OR 8:30pm to 8:30am

Number of Working Days per Week: 6 Days

Able to work Sundays and Public Holidays.

Summary

The Hub Operation Supervisor reports to the Assistant Manager Baggage, Freight, providing real-time support to manage the distribution of Changi Airport’s common-use assets, such as Arrival Belts and Departure Racetracks. The Hub Operation also closely coordinates with the Baggage Officer-In-Charge who provides ground presence in the Baggage Handling Area (BHA).

Responsibilities:

1. Implementing the seasonal schedule by ensuring the relevant parties update the operational database with real-time data.
2. Building the daily arrival belt and departure racetrack allocation using the RMS, resource management system, and ensuring that belt capacity is balanced to avoid congestion.
3. Providing real-time information to stakeholders (airlines and business partners) necessary for the efficient and optimal operations of facilities.
4. Preparing various reports, such as Sitrep, for internal and external stakeholders.
5. Manually updating Baggage Information and Flight Information Displays.
6. Troubleshooting multiple, often simultaneous, scheduling conflicts as they arise.
7. Coordinating with Engineering Baggage Control Room and/or Baggage OIC for any real-time operational changes and challenges in the BHA.
8. Ensuring Arrival Hub operation presentation performance and mishandling rate are met or exceed KPI.

Job Requirements:

1. Minimum Diploma with any relevant education.
2. Experience in an airline/airport operations environment (preferably 2 years of experience).
3. Must have strong problem-solving and decision-making skills.
4. Ability to develop and foster effective relationships with internal and external stakeholders.
5. Airline/airport scheduling experience is an advantage, preferably with gate and baggage scheduling systems.
6. Extensive computer knowledge and experience, and the ability to become proficient at new software systems.
7. Familiarity with aircraft types and an understanding of Apron & Baggage operations would be an advantage.
8. Must be able to work shifts and weekends (if required).
9. Ability to solve electrical and mechanical troubleshooting while working.
10. Maintain safe work procedures in the working environment.
11. Able to carry baggage when necessary, up to 50+ Kgs.

If you are interested, please submit your application here.

APPLY NOW!!!

Kindly apply through ANY of the following methods:

1. Submit your application by clicking the APPLY button.
2. Email your resume to jupterv1trading@gmail.com. Please indicate #Hub Operation Supervisor in the email subject.

Thank you for your application and we regret that only shortlisted candidates will be notified.