HR Manager (Shared Service)

Responsibilities:

• Lead a HR shared service team to provide HR operational support to the group in accordance with our service level agreements (SLA) and key performance indicators (KPIs).
• HR operational support covers the employee lifecycle administration after onboarding, specifically contract management services including probation confirmation, employee transfer, conversion of employment contract terms, and retirement and re-employment.
• Responsible for driving projects that leverage technology to achieve work efficiency for the department.
• Manage, coach and develop the team members to enhance their competencies in the handling of daily operations and complex issues, and improve the overall service quality of the team.
• Ensure work processes are in compliance with HR policies and government regulations.
• Responsible for the design, review and implementation of work process improvements and system enhancements.
• Actively engage and collaborate with multiple stakeholders.
• Appointed as a key point of liaison for matters relating to service delivery and implementation.

Requirements:

• At least 5 years of HR operations experience.
• Knowledge in RPA tool and projects.

Job Ref: QY8Y4XR5

Interested applicants may wish to email your resume in a detailed Word format to jacqueline.goh@peopleprofilers.com.

We regret that only shortlisted candidates will be notified.

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