HR Executive (Shared Services) / West/ $3500-$4000 #ECT

Scope:

1. Deliver a coherent transactional processing service, providing high-quality advice, support to managers and employees, and query resolution throughout the employee’s life cycle.
2. Manage all the employee-related data entry into the HR system.
3. Ensure integrity, consistency, and security of all data you deal with.
4. Perform regular audits and reconciliation to ensure consistency and accuracy of the HR data maintained.
5. Manage the HR shared services ticketing tool and ensure all requests/queries are attended to promptly.
6. Actively contribute to case analysis and identification of issue trends.
7. Ensure key performance metrics including Service Level Agreements (SLAs) are met.
8. Generate timely and accurate HR reports for data analysis and provide insights where applicable.
9. Participate in new technology implementation, system enhancements, and continuous improvement efforts.
10. Update and maintain all related knowledge management documents (e.g., SOPs, desktop procedures, and process workflows).
11. Support the annual HR cycle including Merit, Incentive, Year-end, Audits, and the like.
12. Build strong mutual trust and relationships with key stakeholders and keep regular communications with them to obtain feedback on daily operations.
13. Support employees and managers regarding HR queries as well as the administrative implementation of those queries.
14. Provide operational support to specialized HR departments (HR Business Partner, Talent Acquisition, Talent Management).
15. Perform any ad-hoc duties assigned.

Requirements:

1. Minimum Diploma/Bachelor's degree in business administration with a focus on human resources.
2. Minimum of 2-5 years of experience in operational HR/Shared Service platform.
3. Understanding of HR technology landscape, including HRIS, payroll, recruitment, and performance management systems is ideal/advantageous.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin at chloetan@recruitexpress.com.sg.

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.