HR Data & Systems Manager

Responsibilities

1) Workday Optimisation and Enhancement

• Address challenges in Workday, including reducing additional manual work for Super Users and resolving difficulties faced by end users
• Drive strategic enhancements through Workday Change Requests, balancing individual agency needs with WOG feasibility
• Collaborate closely with HR leads to align Workday with evolving business requirements

2) Process Automation and User Experience Improvement

• Implement/maintain Robotic Process Automation (RPA) to streamline laborious processes, significantly reducing manual effort
• Explore, evaluate, and implement Workday-compatible tools to complement existing systems to meet business needs
• Spearhead projects aimed at enhancing user experience and leveraging data analytics, such as implementing employee engagement tools

3) System Management and Integration

• Maintain and improve HR data systems, ensuring seamless integration and optimal performance through enhancements, proactive troubleshooting, and comprehensive account reviews
• Lead collaboration efforts with internal HR and IT teams, as well as external vendors to run User Acceptance Testing (UAT), support IT audits, and ensure system compliance
• Efficiently manage and prioritise change requests, incident reports, and service requests to minimise disruptions and maximise system uptime

4) Data Analytics and Reporting

• Lead initiatives to improve data quality and integrity across HR systems, enhancing the accuracy and usefulness of reports and analytics
• Implement data management best practices to streamline reporting processes and reduce manual data manipulation
• Leverage analytics tools to identify trends, patterns, and opportunities for HR process improvements

Requirements:

• 5 to 8 years of relevant working experience
• Proven ability to manage complex projects with tight timelines and multiple stakeholders
• Experience in process automation, digital transformation, and data analytics
• Strong problem-solving skills with excellent attention to detail
• Outstanding communication and collaboration abilities
• Experience with Workday or similar HR platforms is highly desirable