HR Business Partner, Retail & Lab, Southeast Asia

Our Story So Far

Twelve years back, Lenskart was started by a 26-year old entrepreneur - because he wanted to solve the problem of preventive blindness. We had humble beginnings - we spread awareness about eyecare, we took orders for eyeglasses online and shipped them to customers from a warehouse that was the size of a modern-day conference room.

As of today, little by little, Lenskart has served 40 Million people across the globe - helping them see better and lead better quality lives. Simultaneously, we’ve also built ourselves up to be Asia’s largest eyewear company. We have 10,000+ Lenskartians worldwide, more than 1500 Omni channel stores across 175 cities in India, Singapore and Dubai and cut to 2022 - we are shipping a pair of eyewear every 2.5 seconds, from the world’s most automated eyewear factory!

In 2022, Lenskart partnered with Owndays and took a majority stake in the Japanese-owned eyewear player that has a deep presence in Asia. With this partnership, we have added an additional 400 stores and extended our reach to 13 countries.

Our Key Investors

Softbank, ADIA, Kedaara Capital, Steadview Capital, Premji Invest, Temasek, Holding, KKR, Alpha Wave Ventures, Bay Capital

You: In Our Next Chapter

We've come a long way but we're not there yet. "Good is not good enough," you'll hear Lenskartians say that often. Our aim is to serve

One Billion eyes by 2025 globally. And in this journey, we want to go beyond vision correction to transform the way people see and experience the world. That’s our new purpose - and we can only get there through cutting-edge technology and exceptional people.

About the role

Your focus will be transforming the way people see a retail career across our SEA markets, creating a customer obsessed workforce and building a culture where people deliver the best work of their lives. This is the vision that this role will drive. This role will report to the International HR Lead and be based in Singapore.

• Partnering with business leaders to understand organizational goals and challenges, providing strategic HR guidance and insights.

• Developing and implementing HR strategies that align with business objectives, ensuring effective talent acquisition, performance management, and employee development.

• Drive a high performance culture in the organization with a focus on productivity

• Collaborating with HR teams to design and deliver comprehensive HR programs and initiatives, fostering employee engagement and enhancing the employee experience.

• Conducting workforce planning and talent management activities, identifying skill gaps, and developing succession plans to support organizational growth.

• Providing expertise and guidance on HR policies, labor laws, and compliance matters, ensuring adherence to relevant regulations and best practices.

• Acting as a change agent, driving organizational change, and effectively managing change initiatives to optimize employee productivity and acceptance.

• Analyzing HR data and metrics to generate insights, providing data-driven recommendations to improve HR processes and support strategic decision-making.

• Leading and participating in employee relations activities, including conflict resolution and mediation, promoting a positive and inclusive work environment.

• Collaborating with HR teams to support employee training and development initiatives, promoting continuous learning and skill enhancement.

• Spending time on the ground and building relationships with the front line teams across the markets.

Who we are looking for

• You have a Bachelor's degree in Human Resources, Business Administration, or a related field. A master's degree is a plus. Prior experience in the Singapore retail industry is a must.

• You have proven experience as an HR Business Partner or similar role, demonstrating successful HR strategy development and implementation.

• You possess in-depth knowledge of HR best practices, talent management, employee engagement, and labor laws.

• You have strong analytical and problem-solving skills, with the ability to use data to inform HR strategies and decision-making.

• You have excellent communication and interpersonal skills to build effective relationships with stakeholders at all levels.

• You can demonstrate the ability to lead and drive change, influence decision-makers, and facilitate organizational development.

• Certification in HR (e.g., SHRM-CP, PHR) is desirable but not mandatory.

• You have a strategic mindset, coupled with a customer-centric approach to HR, focused on driving business success through effective HR solutions.

• Flexibility to travel.