As an HR Business Partner, you play a key role in providing end-to-end HR Support across all our restaurants. This includes talent acquisition, payroll management, employee relations, benefits administration, and performance management. You will act as the first point of contact for HR matters, ensuring smooth operations and a positive employee experience.
Benefits:
These are just some of the benefits that come with working at GYG:
- Attractive Salary $$
- Rapid Career Growth
- Staff meals
- Performance Bonus
- Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)
Job Scope:
Talent Acquisition
- Manage full recruitment process including sourcing, job advertisement, facilitating interviews, conducting reference checks, onboarding and hiring administration.
- Coordinating and facilitating onboarding and orientation programs to protect a seamless new hire experience.
- Support workforce planning by working closely with restaurant teams to meet hiring needs.
Employee Relations & Engagement
- Serve as the first point of contact for HR inquiries from employees and managers.
- Provide guidance on HR policies, employee relations matters and workplace concerns.
- Support grievance handling, disciplinary actions and counselling sessions when required.
- Conduct exit interviews, analyse trends and recommend improvements to enhance employee retention.
- Organise employee engagement initiatives, rewards campaigns, welfare programs and company events.
HR Operations & Compliance
- Maintain accurate and up-to-date employee records, ensure compliance with company policies and regulatory requirements.
- Ensure timely processing of employee-related insurance, medical benefits and claims.
- Prepare HR documents such as employment letters, confirmation letters and warning letters.
- Ensure confidentiality and proper documentation of all HR files and records.
Payroll & Benefits Administration
- Process payroll, ensuring accuracy in attendance, overtime and allowances.
- Verify and manage employee benefits - including leave entitlements, medical coverage and insurance claims.
Performance Management & Development
- Support the implementation of performance management processes, including probation reviews and annual appraisals.
- Assist in identifying training needs and coordinating employee development programs.
HR Projects
- Participate in HR projects and innovation to enhance people processes.
- Provide support and ensure HR best practices are consistently applied.
Essential Requirements & Behaviours
- Strong communication skills with an excellent command of English.
- Proficient computer literacy with a good working knowledge of G Suite skills and HRIS systems.
- High attention to detail, strong organisational and time management skills.
- Self-motivated with a proactive attitude and strong work ethics.
- A team player with a positive and a can-do attitude.
- Familiarity with the Singapore Employment Act is an advantage.
- Candidates with more than 2 years of operational experience in the F&B, hospitality or retail industry can be considered in this application.
Key Relationships & Interactions
- Head office team
- Restaurant Managers
- Crews across all levels
- External vendors