HR & Admin Manager

The HR & Admin Manager is responsible for the overall leadership and management of the Group’s human resource function. The incumbent’s primary objective is to deliver on the Group’s manpower requirements to meet business objectives, ensure accurate and timely payroll and work pass administration, and remain compliant with relevant legislation.

Job Description

Recruitment & Retention

1. Plan, supervise, and execute recruitment plans to supply the Group’s manpower requirements. Build and maintain win-win collaboration with key recruitment partners such as schools, agents, and internal staff.
2. Propose appropriate changes to compensation and benefit structure where necessary.
3. Supervise the onboarding process, and ensure that new hires are led through a smooth process and positive experience till their first day of work.
4. Lead the Annual Appraisal, Annual Bonus, and Annual Increment exercise.

Payroll & Leave

1. Supervise timesheet and payroll administration. Ensure that the payment of salary, bonuses, incentives, increments, and CPF contribution are accurate, timely, and compliant with prevailing legislation.
2. Supervise the administration of government claims and levy waivers. Ensure that submissions are accurate and timely.
3. Supervise the administration of payslips. Ensure that they are sent timely, and are compliant to legislation.

Work Pass, Compliance, and Administration

1. Supervise the administration of work passes, and ensure timely application, renewal, and cancellation.
2. Supervise the administration of Work Injury, outpatient and inpatient insurance claims, and insurance membership updates. Ensure that all submissions are timely and accurate.
3. Supervise the administration of Work Permit housing inspections. Ensure staff are compliant with legislation.
4. Supervise Work Right Inspections. Ensure that company remains compliant with legislation.
5. Supervise the completion of monthly, quarterly, and ad-hoc government surveys, and ensure their accurate and timely submission.
6. Supervise the preparation of HR Report and Payroll Report, and ensure that data on recruitment and retention is readily available and accurate.

Employee Relations & Management

1. Serve as an advisor to department managers on HR matters.
2. Assist department managers with resolving issues related to employee work performance, and disciplinary matters.
3. Respond to grievances raised by employees, by investigating and analysing the matter, and seeking solutions that are acceptable for all stakeholders.
4. Deliver excellent service to employees by ensuring that all queries raised are promptly and satisfactorily addressed.

Department, Processes, and Vendor

1. Coach new and existing HR officers to continuously improve the department’s productivity, and provide opportunities for career development.
2. Plan and implement cost-effective improvements to the department’s systems and work processes to continuously deliver improving of work and productivity.
3. Lead the negotiation of recurring and large expenses, including employee insurance, uniforms, and advertisements.
4. Perform any other ad-hoc projects or duties within HR function and/or as assigned by the General Manager.

The Ideal Candidate Should Be:

1. Competent in performing all aspects of HR work and processes.
2. Highly motivated to achieve organisation objectives.
3. Able to lead and coach team members, and work in cross-functional teams.
4. Excellent written and verbal communication skills.
5. Bilingual in English and Mandarin, so as to interact with Mandarin-speaking employees.
6. Excellent understanding of relevant legislations.