Housekeeping Manager

About the role
As the Housekeeping Manager, you will be responsible for leading and managing the housekeeping operations to ensure the highest standards of services are maintained across the organisation.

What you'll be doing

• Oversee and direct the daily operations of the housekeeping team

• Develop and implement housekeeping policies, procedures and schedules to optimize productivity and efficiency

• Monitor inventory levels of cleaning supplies and equipment, and liaise with relevant departments to ensure adequate stock

• Train, supervise and evaluate the performance of the housekeeping staff to uphold service excellence

• Identify opportunities for improving housekeeping processes and implement changes to enhance the guest experience

• Maintain detailed records of housekeeping activities and generate reports as required

• Collaborate with other departments to address any concerns or issues in a timely manner

What we're looking for

• Bachelor’s degree in Hospitality Management or a related field preferred.

• Minimum 3 years of experience in housekeeping management, preferably in a hotel or corporate setting.

• Strong leadership and team management skills.

• Excellent negotiation and contract management experience.

• Business acumen with the ability to identify and develop new business opportunities.

• Knowledge of housekeeping technology, equipment, and best practices.

• Strong communication and organizational skills