Hotel Events Sales Executive

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

• Maxwell Reserve, Autograph Collection Hotel (Marriott);
• Duxton Reserve, Autograph Collection Hotel (Marriott);
• The Vagabond Club, a Tribute Portfolio Hotel (Marriott);
• The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

• As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels worldwide.
• As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates personalized learning experiences designed to help you thrive in your Marriott career journey. (see attached for full Marriott benefits)
• 2 nights yearly staycation including all meals and beverages (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.
• 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars.

RESPONSIBILITIES:

• Manages all events & rooms sales enquiries, dealing from receipt of request to contracting and payment.
• Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.
• Manages site inspections, organizing visits, room allocation, inspection of rooms and restaurants, coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors.
• To identify and develop new potential accounts (to prospect at least 2 new accounts per week).
• Develop sales plans to generate business from identified markets/accounts.
• Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.
• Management and growth of corporate accounts by tracking individual transient, group and catering production goals.
• Gather market intelligence: new product ideas, competition activities, new customer trends and performance.
• Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal/inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.
• Perform any other duties assigned by owners according to changing business, economic, customer needs or restructure within Sales & Marketing Department (Corporate, Rooms & F&B).
• Managing DayAway, TagVenue and other platforms if required.
• Create partnerships with other platforms that may benefit the group for events.
• Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis stating Revenue, Cost of each Event and person target.
• For groups more than 20 pax dining at the restaurants, welcome the guests and ensure their experience is a memorable one.
• Organize each Hotel Dropbox Folder to have all necessary materials for event sales.
• Along with the Sales & Marketing Manager, create Event Packages and promotions for business continuity.