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Experience: ANY
Job Description:
Supervise and manage all aspects of the hospitality department, including front desk operations, reservations, guest services, and housekeeping. Ensure a high level of customer service by leading and motivating the hospitality team, setting performance expectations, and providing ongoing training and development. Oversee guest relations, addressing inquiries, concerns, and complaints in a timely and professional manner, aiming to exceed guest expectations. Collaborate with other departments, such as food and beverage, events, and facilities, to ensure seamless coordination.
Role: Food, Beverage Hospitality - Other
Industry Type: Hotels, Restaurants
Department: Food, Beverage Hospitality
Employment Type: Full Time, Permanent
Role Category: Food, Beverage Hospitality - Other
Education: UG: BHM in Hotel Management
Key Skills: Skills highlighted are preferred key skills.