Higher Executive - Communications (COM-001)

Company description:

ST Logistics Pte Ltd

Job description:

Job Function: Communications

Job Summary: The Communications Executive / Higher Executive coordinates the Company's marketing and communication efforts. He/she liaises with internal and external audiences/stakeholders to manage marketing and communication events and channels, and is responsible for executing strategies and plans as directed. The Communications Executive / Higher Executive also implements the Company's marketing strategy to create a positive impact in the areas of branding, recruitment, media and public (including customer) relations. The Communications Executive / Higher Executive is a highly-driven, organised, innovative and creative individual with strong communication and writing skills, capable of collaborating with others to deliver marketing and communication plans.

He/she is required to have good interpersonal skills, as well as a good understanding of marketing concepts and social media skills/trends. He/she is also expected to conduct training and can be assigned to lead a team or liaise with Business Units and commercial vendors.

Job Responsibilities/Key Tasks (External):

1. Develop Communication strategies and plans:
   • Develop communication strategies and plans
   • Assist in creating an implementation roadmap for communication activities
   • Identify effective engagement channels and platforms for target stakeholders to achieve desired ROI
   • Conduct industry research to inform marketing strategies
   • Manage relationships with vendors and creative agencies
2. Manage organisation branding and public relations:
   • Coordinate marketing collaterals
   • Develop social media campaigns and content
   • Create social media collaterals
   • Adopt new digital marketing technologies
   • Monitor communication channels
   • Support internal communication initiatives
   • Execute marketing plans across digital platforms
   • Manage corporate website updates
   • Communicate with internal and external stakeholders.
3. Use research and insights:
   • Collate information, analytics and figures from various sources
   • Create detailed reports to present trends
4. Develop network and outreach:
   • Develop value propositions and outreach collaterals
   • Support industry events and networking
   • Research brand awareness and public perceptions
   • Implement and improve branding plans
   • Monitor digital collateral for brand consistency
   • Maintain social media and digital marketing channels
   • Create and distribute press releases and media content
   • Develop consistent branding collaterals such as videos etc.
   • Communicate brand guidelines and gather feedback
   • Enhance marketing, recruitment, media, and public relations
   • Monitor company mentions and products/services
   • Implement unified corporate identity in internal communications
5. Crisis Management:
   • Deploy crisis management messaging to manage crisis situations in accordance with established guidelines
   • Manage and escalate crisis situations in accordance with appropriate guidelines, including escalation if required
   • Track event developments and social media reactions during crisis situations
6. Others:
   • Undertake any assigned projects or duties directed by Management.

Job Requirements:

• Strong writing, editing and proofreading skills with attention to detail
• Knowledge of graphic design and video editing tools (e.g. Canva, Adobe Suite) is an advantage
• Experience in digital content creation, social media management and internal communications tools (e.g. Sharepoint or Viva Engage)
• Strong analytical and problem-solving skills.
• Good interpersonal and communication skills
• Positive attitude and willingness to learn.
• Ability to work independently and manage multiple priorities.
• Strong attention to detail and organisational skills.

Professional Qualifications & Relevant Experience:

• Diploma / Degree in communications, journalism, public relations, business, marketing or related field.
• Fresh Graduates / 1-2 years of relevant working experience in Corporate Communications or Marketing Communications.
• Proficiency in basic MS Office Applications / Microsoft Power Platform Applications and Adobe Creative Suite or other designing software.
• Singaporean only