Healthcare Application Analysts

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Are you interested in being part of technology that makes an impact on healthcare solutions?

If you are keen to:

• Become a Business Analyst (also known as Application Analyst in NCS),
• Receive fully funded training in a global industry-leading healthcare solution (Epic Systems),
• Gain exposure to the world of healthcare and clinical operations.

Submit your application today!

In this exciting role, you will leverage your interpersonal skills to engage with stakeholders, project management skills to manage your part of a large-scale enterprise project, and your problem-solving skills to come up with workflow solutions to address end user needs.

You will be part of a GLOBAL team that owns specific modules of the application and sees through the configuration, implementation, testing, deployment, training, and optimization as a module specialist. [No coding skills needed!]

• Attend a Healthtech application module training and complete certification.
• Maintain application certification for any prior certification or newly acquired certifications.
• Collaborate with customer stakeholders to evaluate current and proposed workflows.
• Identify approaches to configure the application you own to meet the workflow needs of the users or propose alternative ways to address their workflow goals, business, and clinical objectives.
• Develop and execute test plans, scripts, and scenarios to validate system functionality, data integrity, and workflow alignment.
• Develop documentation and training curriculum for application workflow training to end-users to ensure readiness for go-live and new feature introduction.
• Manage the implementation of your areas of responsibility about schedules and quality.
• Participate in change control processes and provide application inputs to changes that have system-wide impact.
• Manage integration as needed to other 3rd party systems or modalities.
• Manage data migration and data conversion from legacy systems as part of the implementation.
• Work within your application teams that will comprise team members from the customer and other vendor partners.
• Plan, track, and monitor the tasks assigned to you and be mindful of the impact of the changes you make, and adhere closely to change control processes.

The Ideal Candidate(s) possesses:

• Strong interest and curiosity to learn and to be instrumental in the betterment of healthcare technology is critical.
• A good understanding of the development, implementation, and support of information technology projects.
• Ability to communicate well with others on the team and across the project. Develop and maintain respectful and trusting relationships.
• Creativity with excellent presentation and interpersonal skills including strong persuasive techniques.
• Self-motivated with a positive “can-do” attitude.
• Proficient in written and spoken English.
• Able to travel around Singapore as required.

You should APPLY if you possess:

• Diploma or Degree in Biotechnology, Bio-Informatics, Healthcare Administration, Business Analytics, Chemistry, Science & Information Technology. (Fresh graduates welcome)
• If non-relevant academic qualifications, you should possess minimally 2 years of working experience in relevant industries (Tech, Healthcare, Healthcare Tech), do apply.
• Prior experience in the implementation or support of Enterprise healthcare solutions (EMR, LIS, RIS, HIS) will be beneficial (optional).