Head of Store Design, Health & Beauty, Singapore

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

Role Purpose

To lead and execute the development of Health & Beauty store design projects, ensuring the seamless transition from concept creation to final handover. This role is critical in maintaining alignment with Brand Standards, ensuring design intent is upheld while meeting operational, budgetary, and compliance requirements.

Key Responsibilities

Project Leadership and Delivery

• Strategically plan, organize, and oversee all phases of store design projects, including workflow management, to achieve objectives within prescribed timelines and budgets.
• Manage project milestones, ensuring delivery aligns with performance targets and expectations.

Design Alignment and Compliance

• Ensure that the scope of work aligns with Brand Standards, adheres to the budget, and meets all regulatory licensing and code requirements.
• Review and refine design intent documentation to ensure consistency and compliance across all projects.

Site Assessment and Design Development

• Conduct and produce precise measured site surveys to inform design decisions.
• Create and validate accurate base plans and use them as the foundation for site-specific design solutions.

Furniture, Fixtures, and Equipment (FF&E)

• Select appropriate furniture, fixtures, finishes, and equipment tailored to each site’s unique requirements.
• Customize construction details where necessary to address specific project needs.

Stakeholder and Consultant Coordination

• Drive and manage external consultants, ensuring they deliver project outcomes aligned with design intent and Brand Standards.
• Initiate and lead cross-functional team reviews, facilitating collaboration among internal and external stakeholders.

Brand Standards and Quality Assurance

• Safeguard the visual and functional integrity of Brand Standards across all designs and implementations.
• Establish review processes to ensure all deliverables meet the required standards.

Team Development and Capability Building

• Mentor and coach team members, fostering professional growth and capability enhancement.
• Provide constructive guidance and feedback to strengthen individual and team performance.

Requirements

• Diploma holder/university degree in Architecture, Interior Design and/or related discipline
• 7+ years of experience in Health & Beauty Design retail environment.
• Customer-Centric: Strong focus on customer needs with deep knowledge of industry trends in retail store design, including FF&E.
• Design Expertise: Demonstrates a keen eye for detail, excellent knowledge of color and materiality, and adherence to sound design principles.
• Technical Proficiency: Proficient in design and visualization software such as AutoCAD, SketchUp (or other 3D visualization tools), Photoshop, and PowerPoint.
• Compliance Knowledge: Familiar with government submissions, building regulations, health codes, and compliance standards.
• Communication Skills: Outstanding presentation, written, and verbal communication abilities to articulate design intent and ideas effectively.
• Decision-Making: Able to make informed decisions based on design judgment, operational constraints, and Brand Standards.
• Collaboration and Leadership: A proactive team player who fosters collaboration across departments while leading with integrity and motivation.
• Resilience and Innovation: Self-driven, capable of working under pressure, and willing to challenge the status quo to achieve innovative outcomes.

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Location: Tampines North