Head of Quality APAC

Head Quality APAC – Your future position?
Location: Woodlands

Reporting to: Global Head of Quality

As a Head Quality APAC, you are responsible for driving quality strategy within the regional operations function, continually improving the robustness of quality and food safety systems to align with policies. You will lead the regional quality team and develop our talents through effective training and knowledge sharing programs.

Main responsibilities

People management

1. Oversee the execution of annual people processes for the function, supporting site ops head for functional reportees.
2. Work with the local Operations management team and HR department in developing a regional talent pipeline for the function.
3. Drive the development and promotion of talents within and outside the function at regional and global levels.

Strategy design and execution

1. Participate in the design of the Global Quality strategy and definition of related objectives based on input provided by other functions regionally.
2. Get alignment with key stakeholders on strategic direction and Quality priorities of the region, including regional road mapping and cascading to the sites.

Function management

1. Drive/coordinate continual improvement of internal, customer, and vendor quality and food safety performance through targeted initiatives and programs, in collaboration with CI where applicable.
2. Facilitate crisis preparedness and provide support in response to crisis events.
3. Facilitate Problem Solving and share best practices.
4. Deliver solutions and define/drive programs to meet customer quality requirements and develop customer intimacy and partnerships.
5. Monitor and support quality non-conformance resolution enabling in-depth root cause analysis, trend analysis, and stringent action follow-up including validation of resolution effectiveness.

You?
Are you someone who wants to grow and shape your own world, looking for a new challenge and wanting to bring a personal contribution to the world? Then come and join us - and impact your world. Be ready to touch the lives of millions, creating happier, healthier lives with love for nature.

Your professional profile includes:

1. Comprehensive and hands-on quality management experience in a complex/high-pressure site, such as ingredient life cycle management, vendor quality, customer quality requirements, specification management, continuous improvement, complaint, issue and crisis management, industrialization, audit, and change management.
2. Experience in leading a high-performing team.
3. International exposure with different cultures and/or geographic locations.
4. Problem-solving skills and strategic thinking ability.
5. Other leadership skills to work in a complex & diverse working environment.
6. Ability to communicate effectively and influence decisions.
7. Solid understanding of scale-up & management processes (such as product life cycle, specification management, non-conformity handling) and manufacturing technologies, product characteristics.
8. Understanding/appreciation of the systems.
9. Education background: University Degree in Chemistry, Engineering, or other related field; a master's degree is ideal.
10. Understanding of food industry experience.
11. Other functional experience in Ops is an added advantage.