Head of Operations and Business Management

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Working as part of the Delta Capita (DC) Regional Leadership Team, and reporting into the Head of APAC, you will be responsible for developing and implementing strategic business plans and initiatives in close collaboration with the Head of APAC. This is a fast-paced, hands-on role focused on oversight of day-to-day operations, regional budget and financials. The role requires someone skilled in revenue forecasting, assessing business performance against targets and project margin management.

Key Responsibilities:

1. Operations
   1. Oversight of day-to-day operations
   2. Vendor Management (IT, Office etc)
   3. Main point of contact for bank account related tasks/workstreams
   4. Client onboarding
   5. Timesheet management
   6. Facilitate vendor and client invoicing investigations
   7. Attend client meetings jointly with the sales relationship manager to:
      1. Support delivery oversight on projects and manage team performance
      2. Assist resourcing strategic decisions leveraging domain knowledge and client requirements
      3. Support interviews as required
2. Business Management
   1. Create and design reporting to provide data around key metrics and operational indicators
   2. Head office organisational structure planning and design in line with strategic business plans
   3. Identify, assess and address operational improvement opportunities and drive operational excellence
   4. Organise and coordinate business entity related workstreams
   5. Manage and support key project initiatives

Qualifications:

• A Bachelor's degree in Business Management or related field.
• 10+ years business management and banking/financial services experience.
• Ability to manage multiple competing priorities.
• Resilient and comfortable in a fast-paced, changing organisational context.
• Ability to work effectively on own initiative.
• Strong communicator and confident networker at all levels.
• Excellent organisational skills and attention to detail.

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a permanent full-time position located in Singapore. As the selection and interview process is ongoing, please submit your application in English as soon as possible. If your profile is selected, a member of our team will contact you within 4 weeks. For this role, a valid working permit for Singapore is mandatory.

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology-based mutualized services for financial institutions for non-differentiating services.

Our 3 offerings are:

• Managed Services
• Consulting & Solutions
• Technology

To know more about Delta Capita and our culture, click here: Working at DC - Delta Capita.