Head of IT (Medical industry, Distributor, Perm, Central)

Location:Central

Working Hours:Mon to Fri, office hours

Salary:Up to $16,000 per month

Job Description:

Strategic IT Leadership

• Collaborate with the Senior Leadership Team and Business Unit stakeholders to develop and implement IT strategies aligned with business objectives.
• Identify, evaluate, and adopt emerging technologies to enhance operational efficiency and business performance.
• Lead the transition of IT infrastructure from on-premise to cloud-based environments, driving the organization's digital transformation.

Team Management & Development

• Lead and mentor a high-performing IT team, promoting a culture of collaboration, innovation, and continuous improvement.
• Set clear performance expectations and provide opportunities for professional development.
• Foster a learning environment to accelerate the adaptability of company personnel to technological advancements.

AI and Data Analytics Initiatives

• Spearhead AI-driven initiatives to enhance business processes, including automation and machine learning applications.
• Develop a robust data analytics framework to leverage business intelligence for better decision-making.
• Establish and oversee the organization's data architecture and governance, ensuring data accuracy, availability, and security across all systems.
• Promote the use of advanced analytics and AI to drive innovation and operational efficiency.

IT Operations and Infrastructure

• Oversee the daily IT operations, ensuring the stability, security, and reliability of all IT systems and services.
• Manage the IT infrastructure, including networking, server management, and cloud services, ensuring scalability and resilience.
• Implement best practices for IT operations, including monitoring, incident response, and disaster recovery.

ERP, CRM, and Business Applications

• Manage and oversee the deployment, maintenance, and optimization of key business applications, specifically ERP and CRM systems on the Microsoft platform.
• Ensure that these systems are aligned with business needs and that they provide actionable insights through business intelligence tools.

Cybersecurity and Data Governance

• Develop and enforce robust cybersecurity policies and protocols to protect organizational data and systems from internal and external threats.
• Ensure compliance with relevant regulations and industry standards, including data protection laws and PCI compliance.
• Lead initiatives around data governance, ensuring effective data stewardship and risk management.

Project Management

• Lead and manage IT projects from initiation to completion, ensuring projects are delivered on time, within budget, and aligned with strategic goals.
• Coordinate with cross-functional teams to achieve project objectives and ensure the seamless integration of new systems and processes.

Budgeting & Financial Management

• Develop and manage the IT budget, ensuring efficient allocation of resources for both operational and capital expenditures.
• Prepare and present budget proposals and financial reports to senior management, justifying investments and aligning IT spend with business priorities.

Vendor & Stakeholder Management

• Manage relationships with external IT vendors and service providers, negotiating contracts and overseeing service level agreements to ensure quality service delivery.
• Act as the key point of contact between IT and business units, ensuring alignment with business needs and providing technical guidance when required.

Innovation and Emerging Technologies

• Lead the exploration and adoption of emerging technologies, with a particular focus on AI, cloud computing, and data analytics, to drive business growth and efficiency.
• Continuously assess and implement IT innovations that align with the company's strategic goals and operational needs.

Other Responsibilities

• Attend meetings, briefings, and training sessions as required.
• Perform any other reasonable duties as assigned by management.

Requirements:

• 8+ years of experience leading IT teams and managing IT operations, including ERP, CRM, and business applications (Microsoft platform preferred).
• 3-5 years of experience in AI, machine learning, and data analytics, with a focus on cloud-based AI/ML workloads (Azure).
• Strong expertise in data governance, data modeling, and data security, with hands-on experience building Data Lakes and Data Warehouses.
• Proven experience in managing IT infrastructure (on-premise and cloud) and transitioning to cloud-based environments.
• Knowledge of cybersecurity, regulatory compliance (GDPR, PCI), and risk management best practices.
• Experience managing vendor relationships, negotiating contracts, and overseeing service delivery.
• Excellent leadership and project management skills, with experience managing cross-functional teams and overseeing IT budgets.
• Proficiency in coding with Python, R, SQL, and experience in AI/ML model development, automation, and cloud services is a plus.
• Excellent communication and presentation skills, capable of interfacing with senior leadership.
• Experience working in commercial industries such as trading, distribution, logistics, or e-commerce.
• Singaporeans only.