Head of Enterprise Services, Singapore & Malaysia

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting?

Then come in and join our team as the Head of Enterprise Services, Singapore & Malaysia to be fully responsible for developing customized solutions for our customers involving technology management, facility design & planning, healthcare consulting & transformation, financing solutions, and digital health solutions. This role is key in driving our Enterprise Services business including both Healthcare Consulting and Large Complex Projects within Singapore and Malaysia supporting the overall growth of Enterprise Services in ASEAN, to ensure the achievement of all key strategic business objectives. This role directly reports to the Head of Country, Singapore & Malaysia.

Your tasks and responsibilities:

• You will drive the Enterprise Services business in Malaysia and Singapore, including but not limited to, development of funnel, customer meeting and engagements and preparing proposals in alignment with existing Siemens Healthineers structures.
• You will proactively develop the Singapore & Malaysia market to enable Enterprise Services and Healthcare Consulting business by creating sales strategies and tactics and driving new projects forward, together with the sales team, country managers, and global support and delivery teams to achieve the growth targets set for the business.
• You will be responsible for managing complex, value-based solution offerings with a focus on long term Value Partnerships. You will drive co-creation customer dialogues with both the public and private healthcare sectors to be able to design and develop the solutions and customized offerings.
• You independently manage project acquisition and leads, lead customer sales activities and processes, both at the customer side as well as internally, to ensure that offerings are created and will lead to establishing long term Value Partnerships. Activities to be done in alignment with existing country departments.
• You have deep understanding of local market conditions and define the corresponding market strategy for the portfolio under your responsibility.
• You will grow the business and market share, developing the market for new portfolio elements.
• You will work with cross-functional internal / external stakeholders (Business Areas/ Lines, Finance, Legal, Quality, Compliance Legal, Customer Services, Operations and Vendors) as well as the wider global ES community and Regional Headquarter team to offer turnkey proposals.
• You will ensure a high degree of customer satisfaction to promote trust and credibility.
• You will maintain expert knowledge of healthcare solutions, asset management, and financing solutions and digitization and apply this to the commercial, clinical, and technical context of the proposal.
• You will support our international consulting practice across Singapore & Malaysia to help it grow as one of the major strategic healthcare consulting organizations worldwide. By building a powerful network and with your acquisition capabilities, you will contribute to growing the Healthcare Consulting business according to our business targets.
• You have direct accountability and oversight responsibility for consulting projects.

Your qualifications and experiences:

• You hold a successfully completed university degree in either economics, a technical or medical subject and show longtime professional experience in customer (sales) projects preferably in the Healthcare/ Life Science industry. A master’s degree will be beneficial but not mandatory.
• You have significant sales experience, ideally in large project and/or services sales and have been responsible for leading customer negotiations. show evidence of developing successful customer relationships into tangible business results.
• You show a distinctive solution attitude and ideally already gained consultative selling experience in a multi-cultural environment.
• You are capable to develop new concepts / solutions and collaborate with business partners based on customer requirements.
• You have additional professional experience in leading or coordinating international / cross-functional marketing, sales or project management teams.
• You ideally have good knowledge and experience of the local healthcare system, economics and understanding of current trends and challenges.

Your personality and skills:

• You can engage with C-level management/ Senior ministry representatives.
• You have attention to detail with demonstrable analytical skills.
• You can write and communicate persuasive business proposals.
• You have excellent verbal and written communication skills with problem solving capability.
• You have excellent organizational and presentation skills.
• You are creative and forward thinking.
• You are a team player.
• You are willing to travel.
• You have a “can do”- mentality, a structured work method, strong capabilities to develop new concepts and communicate ideas convincingly.
• You conduct your activities responsibly in a way that adheres to the Siemens Healthineers culture.
• You can work with cross departments.
• Working Location: Singapore/Malaysia

Our global team:

We are a team of 71,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

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