Head of Business - Singapore

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the Job

We are seeking an experienced, driven, and results-oriented leader to oversee our business operations in Singapore. As a vital part of the Commercial team, the Head of Business will play a key role in expanding our market presence and driving sustainable growth. This is a high-impact leadership position ideal for a strategic thinker with a passion for operational excellence and business development.

Responsibilities:

1. Collaborate with the Regional Manager to create and execute growth strategies.
2. Identify and capitalize on opportunities in mature and emerging markets within Singapore.
3. Develop action plans to achieve revenue and business development targets.
4. Oversee financial management, including cost control, budgeting, and financial reporting in line with policies and compliance standards.
5. Manage and negotiate rental leases and contracts to support business operations.
6. Liaise with MOM (Ministry of Manpower) for queries related to workforce management.
7. Collaborate with finance, operations, and corporate teams to establish smooth financial and administrative processes.
8. Oversee business operations, ensuring consistency across processes and identifying cross-territory synergies.
9. Manage the admin team, call centre, and 24x7 in-the-moment counsellors to ensure operational efficiency.
10. Ensure that EAP services are delivered according to established parameters and standards.
11. Run month-end payroll processes, including calculating and disbursing compensation for clinicians.
12. Make vendor payments and maintain accurate records of all invoices.
13. Assess resource requirements and ensure appropriate staffing to meet business objectives.
14. Mentor and develop team members, fostering a culture of continuous learning and collaboration.
15. Promote a performance-driven culture aligned with company values and encourage teamwork.
16. Lead with integrity, demonstrating the company’s values, and promote a ‘one company’ mindset across the team.

Qualifications:

1. Strong financial acumen with experience in driving profitability and operational efficiency.
2. Proven ability to develop and implement business growth strategies.
3. Experience in sales management, with a demonstrated ability to meet and exceed targets.
4. Excellent communication skills and ability to collaborate with global and cross-functional teams.
5. Exceptional negotiation, influencing, and leadership skills.
6. Cultural sensitivity with experience working across regional and global markets.
7. Ability to work independently, manage virtual teams, and make decisions under pressure.
8. Proactive, results-oriented, and adaptable to dynamic business environments.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.