Head of Administration

We are seeking a highly organized and detail-oriented Head of Administration to oversee and manage the administrative operations of our organization. This role will be responsible for general administration, customer and supplier management, marketing, bookkeeping, and website content management. The ideal candidate will be professional, proactive, and able to handle multiple responsibilities efficiently.

2xSG is a management company which manages the largest basketball operations in Singapore. The company manages all of the assets of SG Basketball and FastBreak, including 50+ youth teams, adult leagues, a privately owned dedicated basketball training facility, the largest youth basketball league in Singapore and the largest youth basketball tournament in South East Asia.

Key Responsibilities:

Administrative Management:

• Oversee general administrative functions
• Manage registration processes, including communication with parents
• Coordinate with schools regarding contracts and administrative requirements

Customer & Supplier Management:

• Serve as the primary point of contact for customers, addressing inquiries and concerns.
• Manage relationships with suppliers for apparel, equipment, and other needs.

Website & Content Management:

• Update and maintain website content, including program details, registration forms, and schedules.
• Ensure all program information is accurate and up to date.

Marketing & Social Media:

• Develop and execute marketing strategies to enhance brand awareness and advertising for all programs and initiatives
• Manage social media platforms and engagement

Bookkeeping Administration:

• Handle general data entry for bookkeeping tasks
• Process invoices (payables and receivables)

Core Competencies & Skills:

• Strong organizational skills with the ability to multitask.
• Attention to detail and a high level of accuracy.
• Professional demeanor with excellent communication skills.
• Experience in administrative roles, customer service, and marketing.
• Proficiency in data entry, bookkeeping, and digital content management.

Experience Requirements:

• 5-10 years work in a similar administrative role
• High degree of competency with Google G-Suite products
• Experience with ‘drag and drop’ web content management systems
• Social media management and marketing experience
• Fluent written and spoken English, with Chinese language skills an advantage
• An understanding of bookkeeping and / or accounts systems preferable

Candidates with strong organisational skills, excellent communication and detail-oriented strengths may be considered with less experience.