GoTo Group - International & Singapore Communications Manager

International & Singapore Communications Manager

This role is divided into two main components, the first involves leading all communication efforts for Gojek Singapore including strategy, corporate communications, and crisis and issues management. You will become embedded within the Gojek Singapore leadership team and will advise the business on its corporate reputation among local stakeholders. The second component involves supporting GoTo Group activities across financial and corporate communications as well as thought leadership.

This is a varied role that requires agility, determination, and a flexible approach. One day you will be dealing with an unexpected issue arising out of our Singapore business, the next you will be supporting interviews and events for one of our Group board members. Enthusiasm for media, great writing skills, and a strategic mindset are essential.

What You Will Do

• Gojek Singapore communications:
  
  Serve as the overall PR point of contact and develop communications strategies for the Singapore market, collaborating with the Gojek Singapore leadership team.
  
  Develop and execute PR plans for Singapore-related announcements, handling all external-facing communications and materials.
  
  Engage with Singapore media, manage media queries, and manage crisis and issues across media channels.
  
  Proactively seek thought leadership opportunities and lead OKR reporting for PR-related metrics.
• GoTo Group communications support:
  
  Support Group-level announcements and the development of associated English language communication materials.
  
  Maintain relationships with key international media contacts and handle media queries.
  
  Support issues management teams.
  
  Develop thought leadership content, manage media opportunities and awards, and oversee a number of owned channels.

What You Will Need

• Excellent writing skills - proficiency with Chinese language media in Singapore is a bonus.
• Proven ability to build and maintain relationships with media contacts.
• Experience in pitching stories and managing media inquiries.
• A cool head in a crisis.
• Meticulous approach to reviewing materials and ensuring accuracy.
• Ability to manage multiple projects without compromising quality.
• Flexibility to manage unexpected challenges and opportunities.
• Enthusiasm for travel (regular travel to Indonesia will be required).

Working within corporate affairs at GoTo involves being part of a close-knit team with a vibrant and collaborative culture. You will spend much of your time engaging with colleagues in Jakarta, while also acting as a leader within the Singapore business. There is a huge amount to learn and no two days are the same, so those who excel here are passionate about managing diverse projects and disciplines, driven by a meticulous approach to execution. It's a culture that values versatility and adaptability, providing a stimulating environment for professional growth and achievement.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress” by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms. It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoTo Financial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.