GENERNAL MANAGER

Responsibilities:

• Ensure exceptional customer experiences.
• Handle customer complaints and feedback.
• Manage staff schedules, performance, and discipline.
• Foster a positive and inclusive work environment.
• Oversee restaurant maintenance, cleanliness, and organization.
• Manage inventory, supplies, and equipment.
• Implement health and safety protocols.
• Manage restaurant budgets, forecasts, and financial reports.
• Control labor costs, inventory, and expenses.
• Promote the restaurant through social media, events, and partnerships.
• Oversee menu planning, development, and implementation.
• Ensure compliance with food safety regulations.

Requirements:

• Hospitality or restaurant management experience.
• Strong leadership, communication, and interpersonal skills.
• Ability to work under pressure and manage multiple tasks; willing to work late nights if required.