General Manager Singapore – CSS repair shop/Legal entity

General Manager for our shop in Singapore, responsible for overseeing all aspects (160 employees).

You report to the VP of MRO operations. This position combines the responsibility of managing the day-to-day aspects of production while ensuring alignment with the company's strategic objectives.

Your main goal is to ensure overall internal management of operation. You lead and inspire a diverse team to achieve excellence in operational performance through Supply Chain, Program, Quality, manufacturing management, innovation, and customer satisfaction.

Main Missions:

1. Responsibility for Production and Operations: You are responsible for overseeing production activities to ensure efficiency, quality, and profitability of operations. You ensure that production processes run smoothly, production targets are met, and delivery deadlines are respected.
2. Team and Human Resources Management: You manage all personnel on-site. This includes recruitment, training, motivation, and performance management of teams, as well as managing relations with unions if necessary. You ensure the safety and health of employees by making sure that safety regulations are followed.
3. Ensuring Quality and Compliance with Standards: You are responsible for implementing and maintaining quality management systems. You ensure that the products manufactured meet quality and compliance standards, whether they are internal, industry, or regulatory standards.
4. Compliance with Regulations and Legal Obligations: You ensure compliance with local, national, and international laws regarding health, safety, environment (HSE), and labor law. You ensure compliance with environmental standards, particularly regarding waste management, industrial emissions, and energy consumption.
5. Risk and Safety Management: You are responsible for implementing safety procedures to protect employees, facilities, and the environment. You manage industrial risks and plan responses in case of crises (fire, accidents, major breakdowns).
6. Innovation and Continuous Improvement: You seek ways to improve industrial processes and maximize productivity. This involves implementing Lean Manufacturing principles, Six Sigma, or other continuous improvement methods. You may lead innovation projects of various types, such as automation or the digital transformation of the site.
7. Local Strategic Planning: While responding to strategic decisions made at the corporate level, you are responsible for implementing the local strategy adapted to the industrial site. You translate the company's strategic objectives into specific operational goals for the site.
8. Performance Management and Key Performance Indicators (KPIs): You are responsible for all the site's performance indicators, such as productivity, yield, quality, downtime rates, production costs, quality indicators, human resources, etc. You ensure rigorous monitoring of performance and implement corrective actions when targets are not met. You review and evaluate overall company performance on a continuing basis and establish adequate measures of performance.
9. Financial Management and Cost Optimization: You manage the site's budget, ensure cost optimization, and maintain the profitability of operations. This involves managing expenses, improving processes to reduce production costs, and monitoring the site's financial performance. You analyze the site's financial results and prepare financial reviews. You establish and maintain the budget and have P&L accountability for the business unit.
10. Business: You participate in global Sales and marketing initiatives, interfacing with Sales and Marketing Department to fulfill strategic planning objectives and participate in identifying new business opportunities.
11. Stakeholder Relations: You maintain good relations with various stakeholders involved in managing the site, whether they are suppliers, customers, shareholders, or local authorities. You are responsible for representing the company to external stakeholders.

Knowledge and Skills Required:

1. General understanding of MRO operations, including scheduling, resource planning, maintenance procedures and quality systems.
2. Creativity in finding solutions in a dynamic environment in order to meet the assigned objectives.
3. Customer centric with strong communication skills in English.
4. Demonstrated direct report and team leadership experience.
5. Highly motivated, self-directed, with the ability to organize and manage multiple priorities.
6. Knowledge of applicable regulations and requirements, relevant to the operations and aircraft maintenance requirements.
7. Demonstrated written and oral communication skills, professionalism, and superior attention to detail.
8. Experience in managing operations, including MRO maintenance, quality, safety and production.
9. Ability to write reports, business correspondence, and procedure manuals.
10. Ability to effectively articulate market and business needs to senior leadership and direct reports to enable growth and execution.
11. Ability to understand and adapt to different cultures.
12. Requires 7+ years of progressive management experience with increasing responsibility in a manufacturing / repair environment, preferably in the aerospace industry.