General Manager | Dance Studio | Eco Botanic JB

General Manager | Up to RM8k | Eco Botanic JB

Job ID: 35793- CY - C(A40)

Job Position: General Manager

Salary Range: Basic from RM5000- RM8000

Working hours: Tuesday - Sunday (9am - 7pm) Sometimes need to be more flexible

Benefits: Provide performance-based bonuses

Location: Eco Botanic JB

Company Background: Dance Studio

Job Summary:

The General Manager will oversee the day-to-day operations of the café, dance and piano studio, apparel shop, and children's art centre. This role requires a versatile leader who can manage multiple aspects of the business, ensure high levels of customer satisfaction, and drive business growth. The ideal candidate will have a strong background in management, excellent organizational skills, and a passion for the arts and community engagement.

Job Scopes

1. Operational Management
   • Oversee the daily operations of the café, dance and piano studio, apparel shop, and children's art centre
   • Ensure all areas are staffed appropriately and run smoothly and efficiently
   • Implement and monitor operational policies and procedures to enhance productivity and customer service
2. Financial Management
   • Develop and manage budgets for each business unit
   • Monitor financial performance, including sales, expenses, and profitability
   • Prepare financial reports and provide insights to the owner/director
3. Team Leadership
   • Recruit, train, and supervise staff across all business units
   • Foster a positive and collaborative work environment
   • Conduct regular performance evaluations and provide coaching and development opportunities
4. Customer Service
   • Ensure a high standard of customer service across all business units
   • Handle customer inquiries, feedback, and complaints effectively
   • Develop strategies to improve customer satisfaction and retention
5. Marketing and Business Development
   • Develop and implement marketing strategies to promote the café, studios, shop, and art centre
   • Plan and execute events, workshops, and promotions
   • Build and maintain relationships with local community groups, schools, and businesses
6. Facility Management
   • Ensure the cleanliness, safety, and maintenance of all facilities
   • Coordinate repairs and upgrades as needed
7. Inventory Management
   • Oversee inventory levels for the café and apparel shop
   • Implement effective stock control systems

Job Requirement

Qualifications

• Minimum of 5 years of experience in a managerial role, preferably in a similar multifaceted environment
• Strong financial acumen and experience with budget management
• Excellent leadership, communication, and interpersonal skills
• Proven ability to manage multiple business units and a diverse team
• Passion for the arts, community engagement, and customer service
• Proficiency in Microsoft Office and business management software

Personal Attributes:

• Highly organized and detail oriented
• Creative and strategic thinker
• Ability to thrive in a fast-paced and dynamic environment
• Strong problem-solving skills and the ability to make sound decisions

Summary of role requirements:

• Looking for candidates available to work:
• More than 4 years of relevant work experience required for this role
• Working rights required for this role