General Manager

Job Summary
Bollwyood Bar is seeking an experienced and charismatic General Manager to oversee the daily operations. The successful candidate will be responsible for driving sales growth, delivering exceptional customer experiences, and leading a high-performing team of staff and performers.

Key Responsibilities

1. Sales and Revenue Growth: Develop and implement strategies to increase sales, improve profitability, and drive revenue growth.
2. Team Management: Lead, motivate, and develop a team of bartenders, servers, and support staff to ensure exceptional customer service and efficient operations.
3. Customer Experience: Ensure that customers have an outstanding experience, resolve complaints promptly, and implement measures to improve customer satisfaction.
4. Operations Management: Oversee the daily operations of the bar, including inventory management, staff scheduling, and maintenance of equipment and facilities.
5. Marketing and Promotions: Collaborate with the marketing team to develop and implement promotional campaigns, events, and social media strategies to attract new customers and retain existing ones.
6. Financial Management: Manage budgets, monitor expenses, and optimize profitability to achieve financial goals.
7. Compliance and Risk Management: Ensure compliance with all relevant laws, regulations, and company policies, and minimize risk to the business.

1. Experience: Past F&B experience in a similar industry.
2. Education: Diploma or Bachelor's degree in Hospitality, Business, or a related field.
3. Skills:
   • Strong knowledge of Bollywood music and dance.
   • Excellent leadership, communication, and interpersonal skills.
   • Strong analytical and problem-solving skills.
   • Ability to work in a fast-paced environment and adapt to changing circumstances.