General Manager

List of duties and responsibilities of a food and beverage manager:

1. Formulating financial, catering, and marketing policies and strategies.
2. Appointing the right people for the right job.
3. Preparing a budget for the department consulting departmental heads.
4. Planning menus for various outlets in consultation with chefs and restaurant managers.
5. Designing and implementing sales promotional activities to achieve the revenue target.
6. Analyzing competitors’ strategies and their market share.
7. Liaising with government agencies.
8. Keeping the staff updated on the latest trends in the food and beverage sectors.
9. Controlling all three elements of costs- food cost, labor cost, and overheads.
10. Scheduling a training program for all the staff of the food and beverage department.
11. Ensuring the predetermined quality of dishes and services offered to guests is maintained.
12. Maintaining a very good rapport with guests.
13. Attending meetings called for by the general manager.
14. Implementing hygiene and safety standards.
15. Monitoring the performance of the departments.
16. Making investment decisions on equipment procurement, expansion of food and beverage outlets, and so on.
17. Selecting suppliers for kitchen commodities and alcoholic beverages.