Functional Business Analyst

Job Summary:

• A Functional Business Analyst who is success-driven and focused, bringing extensive expertise in automating manual processes, diagnosing existing inefficiencies, and proposing innovative solutions based on specified needs.
• This role requires expertise in the cards and unsecured domain, excellent stakeholder management capability, and an extensive understanding of cards fraud functionality and fraud enterprise systems.

Key Responsibilities

Stakeholder and Communication Management:

• Manage all aspects of project and program engagement from planning, external vendor relationships, scope change, solutioning, risks, and issues.
• Continually manage stakeholder expectations through governance processes.
• Deliver appropriate and effective executive level communication on capability and solutions.

Process and Delivery Execution:

• Ability to translate high-level requirements into detailed documentation within the organization's context.
• Evaluate and analyze existing business processes and uncover areas for improvements.
• Envision and design end-to-end business processes and journeys, communicating and clarifying requirements with developers.
• Define detailed user stories based on business requirements, ensuring they follow the prescribed format and contain sufficient details for developers.
• Define detailed business processes, spanning both online and offline aspects. Coordinate with stakeholders to ensure requirements are met through proposed solutions.
• Ensure user stories are consistent and high-quality.
• Participate in planning meetings with Product Owners and System Analysts to explain story requirements.
• Work with the design team for User Interface Design requirements.
• Consult with Solution Architects or System Analysts for technical requirements.
• Assist the Product Owner in defining finer details of the product and discuss dependencies or backlog topics.
• Assist with operational impact and ensure affected areas are included in the operational readiness plan.
• Monitor and manage risks/issues related to scope creep and ensure non-functional requirements are incorporated.
• Work with test managers and testers to translate business requirements into test scenarios.