Functional Analyst (Software)

PulseSync, a purpose driven healthcare IT/technology (a.k.a Healthtech) company, aspires to transform aged care for the future us where people can age better. We envision the eldercare sector being altruistically driven by personalized care; independent seniors that are frail-less and fearless of ageing, enjoying their golden years. Founded in 2007, PulseSync is strategically headquartered in Singapore, with a wholly owned subsidiary in Malaysia and committed to serve and transform the myriad of aged care providers such as nursing homes, day rehabilitation centres, senior care centres, home care providers, hospices, and care coordination agencies.

With the rapidly ageing population in Singapore and other countries, we are in an exciting growth phase, aspiring to contribute and enlarge our impact through innovation, technology and our domain strength. We are actively looking for like-minded and passionate professionals to join us as FUNCTIONAL ANALYST (SOFTWARE).

As a FUNCTIONAL ANALYST, you are expected to work in a high pace but fun, exciting and supportive environment and shall be constantly challenged to step out of your comfort zone, pioneer and try new ideas, acquire new skills and dabble in projects and pilot projects of different forms. Because of the multi-faceted role and myriad of exposures, you will have ample opportunities to try new things, attend professional courses/ workshops and work directly with end-users such as doctors, nurses, allied health professionals, etc. The boundaries to learning is only limited to the skills and potential of the individual.

Here are your primary duties:

• Participate in the requirement study, research, feasibility study, functional analysis and design phases, functional testing, user acceptance testing and end-user training of any new IT software development projects and/or product development for the eldercare industry.
• Involve in our market-driven product design to strengthen our SaaS care management system.
• Produce Functional Specification, User Story and Functional Test Case.
• Perform technical and business impact analysis for modifications needed in existing web-based SaaS/SOA and bespoke applications to meet changing user requirements.
• Assist in troubleshooting software application and system issues.
• Work with Product Owner, Software Architect, Developers, Project Manager and customers/end users (e.g. doctors, nurses, clinicians, administrators, IT Manager, etc.) on change requests and enhancements to current system.
• Chance to participate in consulting and proof-of-concept/pilot and other trailblazing/meaningful projects.

Requirements:

• Candidate must possess at least a Diploma, Bachelor's Degree, Post Graduate Diploma in any field.
• At least 3-4 solid years of relevant working experience, preferably working as functional consultant, business analyst, system analyst, IT analyst, product analyst, analyst programmer, etc.
• Candidates should be versatile and independent in picking up new technology, and possess strong logical and analytical problem solving skills.
• Able to do flowcharting and business process analysis.
• Ability to grasp and understand business requirements.
• Enjoy solving real-world problems, software/SaaS product design and management.
• Good communication and interpersonal skills as you are expected to liaise/interface with customers/end-users (including doctors, nurses, social workers and healthcare professionals) regularly.
• Good documentation skills.
• Excellent professional and working attitude.
• Proficient with MS Office Applications (i.e. Word, Excel, PowerPoint, Project, Visio, etc).

Note: This position is based in Singapore and we regret that only shortlisted candidates will be contacted. Candidates who are more experienced may be considered for Senior Functional Analyst position.