Front Office Agent

We are looking to hire individuals with passion in service and hospitality to join us!

Job Responsibilities:

1. Be part of the guest service team to visualize, set service standards and expectations of unique guest experience.
2. Perform all front desk duties including reservations, cashiering, check-in and check-outs in a friendly and efficient manner.
3. Maintain the hotel property management system and documentation efficiently.
4. Ensure guests’ requests and queries are attended to promptly, politely and efficiently.
5. Ensure a high level of customer service is consistently maintained and exceed guests’ expectations.

Job Requirements:

1. Able to work shifts, weekends and public holidays.
2. Good communication skills.
3. Team player and able to work independently.
4. Able to multitask and thrive in a fast-paced environment.
5. Candidates with any experience in customer service are welcome to apply.