Front Desk Customer Service / Ex-Cabin crew Welcome! / Orchard

We are hiring a Customer Service Officer to provide excellent service in a department store. This is a 5-day work week, including weekends and public holidays.

Ex-Cabin crew / Guest relations executive Welcome!

Responsibilities:

• Organize customer service operations to maintain good relationships with customers and staff
• Provide support with GST refunds, Smart-Card applications, public announcements, lost and found cases, etc.
• Attend to customer inquiries and handle feedback/complaints effectively
• Gather customer feedback to improve service standards
• Perform other assigned duties

Requirements:

• Min Diploma
• Interest in providing good customer service
• Excellent communication skills
• Good Spoken English
• Basic Microsoft Office knowledge
• Experience in hospitality

Interested candidates, kindly click on APPLY NOW

We regret that only short-listed candidates will be contacted shortly.

EA Licence No. | 14C7092

EA Registration No. | R1105417

EA Personnel | Chia Meng Yong ( Kenny )