About the role
Join the vibrant and growing team at White Dental Group as a Front Desk professional. As the first point of contact for our patients, you will play a vital role in delivering exceptional customer service and ensuring the smooth day-to-day operations of our dental practice in Bukit Timah Central Region. This full-time position is an excellent opportunity to contribute to the success of our business.
What you'll be doing
Warmly greeting and welcoming patients, both in-person and on the phone
Efficiently scheduling appointments, managing the patient booking system, and following up on any queries
Providing administrative support, such as filing, photocopying, and data entry
Maintaining a tidy and organised reception area to create a positive first impression
Assisting the dental team as needed, including preparing treatment rooms and providing general support
Upholding our high standards of professionalism and customer care at all times
What we're looking for
Previous experience in a similar front desk or receptionist role, preferably in the healthcare or service industry
Excellent customer service and communication skills, with a friendly and professional demeanour
Strong organisational abilities and attention to detail
Proficiency in using computer systems and office software
A team player with a positive attitude and the ability to multitask
A commitment to providing the highest level of patient care
What we offer
At White Dental Group, we are dedicated to creating a supportive and rewarding work environment for our employees.
About us
We are a leading provider of high-quality dental care in the Bukit Timah region. With a team of experienced and skilled professionals, we are committed to delivering exceptional patient experiences and improving the oral health of our community. Our modern and well-equipped clinics offer a wide range of dental services, from routine check-ups to advanced restorative treatments.
If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.