Freight Solutions Adviser

About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• At Qantas, we strive to achieve the impossible, transforming our business to meet future demands.
• Challenge yourself to work in this busy, fast-paced role.
• Permanent and shift work position located in Singapore.

As a Freight Solutions Adviser, you'll be responsible for delivering exceptional customer service and ensuring the efficient delivery of services for Qantas and Jetstar Freight. This role involves close collaboration with the Sales team and requires you to maintain strong relationships with key internal and external stakeholders. You'll also oversee flight reservations and planning, manage shipment reports, track and trace shipments, and ensure the smooth resolution of cargo claims. Additionally, you'll handle basic accounts and invoice management responsibilities.

You Will Bring

• Strong knowledge of the Air Freight Industry (highly advantageous).
• Qualification in Logistics or related field.
• Excellent attention to detail.
• Ability to manage and prioritise multiple tasks.
• Effective communication skills and proven ability to build strong relationships with stakeholders.
• A customer-focused mindset.
• Self-motivation, adaptability, and flexibility.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We’ll support your wellbeing: Whether it's learning to better support your own and others’ mental health, our interactive wellbeing app, or your very own tailored nutrition plan.
• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. If you have any support or access requirements, we encourage you to advise us at the time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Please note, applicants must have unrestricted working rights to live and work in Singapore.

Be a part of something special and play your part in the Qantas story – get in touch today.