Freight Coordinator

We are seeking a highly organized and proactive Freight Coordinator to manage our Global Freight operations. In this role, you will be responsible for coordinating shipments, resolving operational issues, and ensuring the timely and cost-effective movement of cargo. You will collaborate with Suppliers and Logistics Service Providers (LSP) to optimize shipping arrangements, explore solutions to freight issues, and provide regular milestone updates. Effective communication with suppliers, internal stakeholders and LSP is crucial to address and resolve freight exceptions promptly.

Responsibilities

1. Monitor Logistics Service Providers (LSP) performance and ensure shipments are executed in the most cost-effective manner within the stipulated shipping window or arrival date.
2. Collaborate with LSP to explore solutions on freight issues and resolve issues timely.
3. Perform Purchase Order validation and seek the necessary approval in accordance with guideline.
4. Provide guidance to supplier on required process and documentation for shipment arrangement.
5. Prepares and follow up on the necessary documents for shipment execution.
6. Performs daily track and trace to ensure prompt update of shipment status.
7. Prompt communication to internal stakeholders on shipment status and reacts to route problems in a productive manner.
8. Request for freight quotation and ensure billings are made accurately against approved rates.
9. Ensures Inbound Delivery Details are generated in systems accurately and on-time for inbound shipments.
10. Liaise with Regulatory Team & Warehouse Team to ensure effective inbound and outbound goods movement.
11. Raise shipping claims against LSP and follow up with divisions and LSP on claims resolutions.

Requirements

1. Diploma holder with 2 years of work experience
2. Self-motivated, highly organized, deadline oriented
3. Collaborative, works well with team
4. Must be an excellent communicator with an eye for detail
5. Proactive and work with sense of urgency to resolve freight issues
6. Demonstrate professional and polite demeanor with stakeholders
7. Proficient in English
8. Proficient in MS Word, Excel