First Vice President, Development Lead, Microsoft Dynamics CRM, Group Banking Technology

Posting Date: 10 Oct 2024

Location: Singapore, Singapore, SG

Company: United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe, and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United, and Committed. This means we always strive to do what is right, build for the future, work as one team, and pursue long-term success.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services, and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation, and straight-through processing.

Job Responsibilities

1. Lead and manage a technical team with focus on delivering banking systems and solutions.
2. Implement Dynamics CRM application instances; analyze the impact on current/new system, research problems and design and implement optimal solutions. Maintain an awareness of the latest technological trends and developments in order to introduce new processes and products to make things better for the users.
3. Collaborate with Enterprise and Solution Architects to ensure application solution delivered comply with established enterprise application, security and control standards, design principles, and guidelines.
4. Partner with Solution and Enterprise Architects to deliver technical innovations in support of emerging business needs and progressing these ideas from concepts to working solutions.
5. Follow all the Change Management and Engineering Review processes. Ensure changes are completed according to the project and/or release schedule.
6. Develop and maintain documentation which will include but is not limited to Standard Operating Procedures and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.
7. Ensure that the systems built conform to the requirements, principles, and models that support the solution architecture overall roadmap.
8. Communicate effectively with vendors and internal teams on technical delivery and system maintenance.
9. Enforce technical quality in all aspects of project delivery.
10. Lead, mentor, and provide technical decisions to develop internal technical team to improve productivity and enhance job satisfaction.
11. Perform technical audits to identify lapses in system and recommend upgrade and updates.

Job Requirements

1. At least 15 years of experience in technical delivery and/or technology implementation.
2. A Bachelor in Computer Science, Computer Engineering, Information Systems, or any related field with strong education in web technologies.
3. Experience in supporting implementing large-scale, highly-available applications or large project implementation using Microsoft Dynamics CRM.
4. Strong experience with Dynamics 365 Customization and Configuration.
5. Experience with Waterfall/Agile best practices and methods such as Scrum, Continuous Integration, Test Driven Development.
6. Good interpersonal and communication skills, both verbal and written.
7. Solid experience in solutioning and system design.
8. Experience in designing and implementing integration with MQ, microservices, and high-volume batch processing.
9. Strong experience in unit testing concepts and implementation for .Net development and Microsoft Dynamics CRM customized components.
10. Solid experience in object-oriented design techniques, UML, and object modeling.
11. Experience with a variety of source control and development tools.
12. Experience with DevSecOps concepts, practice, and tools.
13. Excellent analytical skills (critical thinking, problem-solving, and decision-making skills) with a history of driving the development of large software components.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements, and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.