Financial Insurance Executive - Telemarketing (Singapore Central)

Salary: SGD 2,800 (Basic) + Commissions (HIGH earnings opportunity) + benefits

Location: Singapore, Central

Working Hours: Monday to Friday, 9 AM to 6 PM

Key Responsibilities:

• Achieve Sales Targets: Meet sales KPIs, focusing on both quantity and quality of work.

• Identify Opportunities: Proactively identify cross-selling and up-selling opportunities to maximize revenue.

• Customer Inquiries: Handle inquiries professionally, ensuring effective communication and resolution.

• Lead Conversion: Convert bank-provided leads into sales through telemarketing and personalized customer interactions.

• Regulatory Compliance: Ensure all calls meet industry regulations and Quality Assurance standards.

• Internal Collaboration: Work with internal departments to ensure smooth policy fulfillment and service delivery.

• Risk Management: Identify and mitigate business and regulatory risks through proactive decision-making.

• Share Best Practices: Share concerns and best practices to enhance risk management within the team.

Requirements:

• Minimum GCE ‘O’ Level or Diploma.

• Preferred Certifications: BCP, PGI, HI, or similar insurance-related qualifications.

• Strong verbal and written communication skills.

• Comfortable with outbound calls and interacting with stakeholders.

• Proficient in Microsoft Office and skilled at managing inquiries and documentation.

• Team player, able to multitask and meet service standards.

• Previous experience in the insurance industry is a plus.