Finance Business Process Analyst

You will be part of the Digital Transformation team within the CFO Office to design and implement of solutions that improve processes You will partner closely with the Office of Finance, Finance Business Partners, NTU Finance Shared Services and other NTU functions in the digitalization and process redesign journey.

The role focuses on primarily on Finance processes e.g. Travel & Expense, Order to Cash, Financial Accounting & Reporting. It leverages your knowledge of the Finance function and keenness for lean process and systems workflows (e.g. SAP S4 HANA, SAC, Ariba,) to effectively assess business needs and propose solutions. The role supports the team as it seeks out opportunities to enhance processes, understand gaps, and proactively recommend options. You thrive to re-engineer processes by continuously looking for industry solutions, best practices in the market & the systems roadmaps to drive operational efficiency and elevate customer experience.

Responsibilities

• A change enabler that critically assess finance processes, system designs and workflows that brings about simplified, efficient processes and optimizes resources.
• Suggest and recommend solutions that are data-driven, applying digital transformation technologies and process automation tools.
• Support the execution of ERP roadmaps through system upgrades & enhancement, process automation & work process to support evolving business strategy.
• Support the development of functional specifications from the requirements gathered from stakeholders & users, user acceptance test phase to successfully release new or enhanced functionalities of systems; Provide post go-live support & Prepare Training/User Manuals.
• Support the development data analytics through reports & dashboard for business & operational decision-making, service level metrics and governance.
• Address queries, troubleshoot to resolve issues arising from features released; Works closely with operations & IT to determine possible fixes.
• Ensure completeness of process & functional documentation as part of governance and audit requirements.
• Support system administration of roles where necessary.
• Support audits of the finance systems & processes.

Requirements

• University Degree in Accountancy/Business Administration or Computer Science are welcome.
• Minimum 3 to 5 years’ relevant experience in finance system projects and/or business process improvement initiatives.
• Experienced with Finance ERP systems, knowledge of SAP is preferred.
• Strong functional knowledge in Finance and Accounting.
• A problem solver with excellent process re-engineering skills to continuously strive for business improvement.
• Strong business acumen & ability to understand business requirements.
• Good communication & presentation skills, able to negotiate & influence effectively.
• Able to work independently and collaborate well across departments.
• Keen learner of technological tools and able to translate knowledge for business users to understand.
• Experience in project implementation and a good understanding of finance process, workflows, and best practices.
• Experience in writing business rules to automate financial process, workflows and/or reports.