Field Service Coordinator

Wärtsilä is a world leader in marine technology and is leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for a Field Service Coordinator (Agreement Delivery). This is a permanent opportunity, and its location is Singapore.

Responsibilities

• Close cooperation with contract managers and resource managers assigning engineers to jobs.
• Managing Field Services personnel when they are assigned to service work.
• Interfacing with the customer during the service work up to the invoicing stage.
• Providing support to Field Services personnel on-site for any technical, logistic or contractual issues.
• Close cooperation with and support to Workshop foreman to plan workshop work.
• Prepare documentation for invoicing as and when required.
• Maintain KPI of the jobs on hand (TTI/WIP).
• Attend in contract/project reviews and meetings.
• Continuously stay up-to-date with company policies and guidelines.
• Issue Tech Requests when applicable.

Requirements

• Degree or Diploma in the field of marine engineering.
• Good command of English, both written and oral.
• Ability to work independently.
• Ability to communicate and interact well with customers and other stakeholders.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.