Field Sales Manager (Logistics Industry)

OBJECTIVE / PURPOSE OF THE JOB

• The principal objective of FSM is to achieve budgets for their Allocated Territory (Singapore and Malaysia) by generating opportunities both from existing & new accounts.

• This requires the FSM to:

  • Maintain a list of accounts (existing & potential).

  • Use prescribed tools & processes to improve and increase FaceTime.

  • Work on creating opportunity pipelines in excess of the budgets/hit rates.

KEY ACTIVITIES / ACCOUNTABILITIES

1. Achieve Sales Targets

   • Meet or exceed sales goals in the assigned territory (Singapore & Malaysia).

   • Build a strong sales pipeline to ensure consistent revenue.

2. Strategic Sales Approach

   • Think long-term and align your sales efforts with the company’s overall goals.

3. Client Relationship Building

   • Identify and engage new and existing clients, especially those that match the ideal customer profile.

   • Maintain strong relationships with key decision-makers internally and externally.

4. Customer Interaction (FaceTime)

   • Meet the agreed number of customer engagements (in-person, calls, emails).

   • Focus on both potential and current customers.

5. Pipeline Development

   • Actively seek and develop new business opportunities.

   • Keep the pipeline healthy by exceeding the required number of opportunities.

6. CRM & Sales Tools

   • Log all sales activities and opportunities in the system (CRM) promptly and accurately.

7. Understand Customer Needs

   • Use Geodis sales tools to offer tailored logistics solutions.

   • Stay updated on the latest service offerings and market trends.

8. Internal Coordination

   • Share customer insights with internal teams to align on service and support.

9. Account Management

   • Serve as the main contact for assigned accounts.

   • Lead regular reviews and ensure continuous improvement.

10. Cross-Selling

    • Promote and sell other relevant services across the company to grow business volume.

PREFERRED EXPERIENCE AND KNOWLEDGE

• Minimum 5 years’ contract logistics or supply chain experience with documented sales record or customer-facing experience.

• Sales experience and working knowledge of the international transportation and logistics industry.

• Familiarity with the financial aspects of the relevant local economy as well as international market conditions and trends, and international business issues, including currency factors and cultural differences.

• Good computer skills, familiarity with Microsoft Office, etc.

• Fluent in local language, comfortable in English and other languages.

• Presentation techniques, comfortable with meeting and presenting for groups of more than 5 people and management.

• Knowledge of company goals and strategies.