Field Operations Manager (Market Research), Institute of Policy Studies

Job description:

Background

The Institute of Policy Studies (IPS) was established in 1988 as an independent think-tank to study and generate public policy ideas in Singapore. IPS became an autonomous research centre of the Lee Kuan Yew School of Public Policy at the National University of Singapore in 2008. The Institute examines issues of critical national interest across a variety of fields, and studies the attitudes and aspirations of Singaporeans through surveys of public perception.

You will oversee the data collection operations of research projects assigned which includes managing a team of field supervisors/interviewers. You will excel in this role if you are intrinsically motivated, well-organised and work well in a dynamic environment.

Responsibilities

• Managing projects and stakeholders (including various ministries in Singapore)
• Recruiting, training and supervising field interviewers
• Coordinating interviewers' workload and managing performance
• Preparing training materials and conducting training sessions
• Ensuring high-quality data
• Reporting progress to clients
• Staying within budget and timelines
• Safeguarding the organization's reputation
• Taking disciplinary and remedial actions when necessary
• Developing and maintaining workflow systems

Qualifications

• Minimum Degree holder, preferably with experience in market research operations.
• Prior experience in managing, running or handling of projects is an advantage.
• Prior experience in training of full-time, part-time and freelance staff.
• Strong planning and organisational skills, with the ability to keep to tight deadlines
• Excellent leadership qualities and ability to motivate teams
• Ability to prioritise workload and meet deadlines with attention to detail

More Information

Location: Bukit Timah Campus
Organization: Lee Kuan Yew School of Public Policy
Department: Institute of Policy Studies
Employee Referral Eligible:
Job requisition ID: 19454