Field Application Engineer (LV/MV Switchgear)

The primary function of the job is to provide Power Distribution (like Switchgear, Ring Main Unit (RMU) etc) field application related activities within EA country either direct to customer or through partners work together with sales team to achieve customer satisfaction, exceed annual sales and growth targets.

Responsibilities:

1. Promoting Eaton products and containerized solutions assignment involving PD system requested by regional or local customer group & consultant.
2. Develop attractive Eaton solution with competitive price for Sales, Partner, Consultant and End Users.
3. Provide technical solution and proposal advice to support other FAE in EA regions in securing the Tender or succeed in the Tender Interview / Clarifications.
4. Build technical knowledge shared drive as Regional FAEs library in Power Distribution Assemblies product, ie. MV, RMU, TX, LV and Busway.
5. Provide and maintain a good service and support level to customers & consultant, as to achieve customer satisfaction and higher hit-rate.
6. Conduct Product & Solution sharing (internally & externally), specify Eaton brand and its products and solutions to influencers and decision makers.
7. Develop & execute regional FAE strategy plan to enhance the PD support capability among regions.
8. Support Sales and FAEs in different regions for Tender Bidding, such as guidance on Compliance Spec and liaison with factory for best solution offering.
9. Constantly feedback to factory on the market trend and competitive product gaps, if any to help improve the R&D development direction.
10. Decent knowledge of containerized solution involving PD, Mechanical Cooling and Ventilation system, Fire & Sprinkler system, and DCIM knowledge would be considered as advantages.
11. Know-how of Containerized system integration works in design stage.
12. Critical thinking and experienced in identify post-sales PD issue during installation & commissioning. Work closely with Service & factory team to resolves PD post-sales issue.
13. Occasionally travelling to assist in PD Tender & Presentation, if required within EA regions.
14. Create a culture of continuous improvement.
15. To be committed & responsible for Quality Management System.

Qualifications & Skills:

1. Bachelor’s degree, major in engineering.
2. 5-10 years related experience in power distribution product & marketing.
3. Significant Electrical Product/Services Knowledge.
4. Ability to respond to a variety of challenging circumstances.
5. Significant experience utilizing Value Added Selling techniques.
6. Ability to work well within a team.
7. Fluent in written and spoken English.
8. Takes initiative and instils confidence in peers and sales personnel.
9. Familiar with AutoCad & Fault calculation & simulation tools.
10. Knowledge of medium voltage, low voltage products and systems as well as control and electrical design.
11. Working experience in Data Center industry would be an added advantage.
12. Strong Time Management Skills.
13. Strong Presentation/Training and Communication Skills.
14. Strong Interpersonal Skills.
15. Strong organization and project management skills.