Facilities Manager

Apple is now seeking an extraordinary Facilities Manager to support the growing team in Singapore. The Facilities Manager is the culmination of all the skills and resources of a validated facility professional with additional cross-functional administration expertise and exceptional customer experience skills. As a Facilities Manager, you will hold a strong emphasis in running site operations critical to ensuring consistent delivery and the highest performance levels for Soft & Hard Services. You will have the ability to harmonize with Apple corporate business functions & Customers at all levels and provide multiple structured and/or ad-hoc timely and accurate status reporting.

Description

Responsible for the delivery, management and maintenance services within Singapore offices including:

1. Hands-on provision of site Soft & Hard Services
2. Collaborating with Apple's LOB, RE&D and their nominated internal/external vendors/partners
3. Input to in-GEO OPEX planning and budgets
4. Handle RE&D commercial obligations e.g. Lease, Utility & Vendor payments
5. Drive consistency in RE&D site services and resources as directed
6. Create and sustain Best Practices for the Facility Team
7. Run single to multiple, simple to complex Facility initiatives, programs and projects
8. Adherence to the use of established protocols, tools & processes
9. Follow-up with Apple customers on site services delivery tracking, issues, risks and results
10. Ensure Vendors compliance with agreed SLA's and KPI’s
11. Implement tools, standards, policies, guidelines and processes
12. Input on Facility Management improvement programs
13. Advising and driving improvement changes in RE&D Facility Management services at the Site level
14. Support site OH&S compliance
15. Manage office occupancy report and space planning

Minimum Qualifications

• 5+ years in Facility Management or related field
• Degree qualified in related field e.g. Facility Management
• Related experience, including high-end corporate office environment preferred

Preferred Qualifications

• Excellent communication and presentation skills
• Passion for Facility Management and best in class services and deliverables
• Ability to connect with dispersed internal/external teams
• Strong problem-solving and negotiation skills
• Experience with Space Management/Churn Projects
• Effective verbal and written communication skills
• Passionate about Customer Services and end-user experience
• Self-starter and capable individual contributor
• Professional Certification - IFMA certification desirable but not required
• Project Management experience an advantage
• Experience managing critical facilities an advantage