Facilities Administrator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Work Dynamics - Integrated Facilities Management

Reception Job Description:

The reception team provides a critical function within the organization. They are the first point of contact for our guests. These first impressions are key to setting the scene for a positive office human workplace experience, delivering world-class and seamless customer service.

Responsibilities:

1. Call Management: Receiving, fielding, and re-directing internal and external calls.
2. Guest Management: Welcoming all visitors to the office premises, notifying departmental EAs and/or meeting hosts of their guest’s arrival, coordinating with the building lobby and other reception desks, and coordinating with the Dining Services team as needed.
3. Conference Room Management: Proactively managing bookings and resolving meeting room conflicts via EMS/Book-It system, liaising with other IT and Global Corporate Services (GCS) functions to ensure meetings run smoothly, and performing daily room checks of all conference rooms.
4. Physical Reception Areas: Ensuring the reception area is pristine, clean, and tidy at all times, reporting facilities issues, and ensuring newspapers, magazines, and publications are current and neatly displayed.
5. Facilities Administrator Responsibilities: Assist with office relocation projects, events in the office, mail/print services, subscription services, physical records management, and security requests.

Qualifications:

1. Excellent communication skills (both oral and written).
2. Proven track record on a busy reception desk with exceptional attention to detail.
3. Excellent organizational and multi-tasking skills with the ability to prioritize tasks.
4. Courteous and cooperative.
5. Able to work independently.
6. Client-oriented and exceptional customer service skills with the ability to anticipate requests.
7. Honest and discreet.

Location: On-site – Singapore

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!