Executive, Telemarketing (Citibank)

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

• Responsible for performing outbound calls to customers for cross-sell targets

What you will do:

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understand the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

What we require:

• Minimum of GCE 'O' Level, or higher.
• Possess 2-8 years of prior Call Centre and/or Telemarketing / Tele-sales working experiences within Financial Industry
• BCP, PGI and HI Certified (non-mandatory)
• Good interpersonal and communication skills