Executive (Social Worker Aide), Residential Case Management Unit (PHH)

1. Job Description

• Provide casework and counselling services to clients and their families.
• Assess needs of clients and their families and formulate Individual Service Plans (ISPs).
• Provide Information & Referral (I&R) to link clients and their families to appropriate services.
• Ensure that the Halfway House’s Programme meets the mission, objectives and procedures of case management services.
• Provide a proper filing system for Case Management and ensure relevant documents are filed accordingly, in accordance with audit requirements.
• Assist in the preparation of new casefiles (with relevant documents).
• Assist in compilation of statistics and preparation of routine reports, e.g. monthly reports.
• Formulate and guide residents through case management for all residents assigned under his care.
• Track and evaluate the residents’ progress during their stay at the Halfway House, including involvement in case discussions among the relevant Halfway House Department and case conferences with partner Singapore Prison Service officers.
• Manage residents’ case files and ensure that all case information and relevant documents are complete and updated regularly.
• Compile relevant details and provide timely updates (e.g. residents’ progress updates and attendance for sessions/activities and events) for reporting purposes.
• Provide case management support as well as plan, review and conduct rehabilitative programs for the residents.
• Render professional social work services and advice to clients and their families.
• Identify, plan, initiate and monitor existing and new programs to enhance the standard of social work services in the Halfway House.
• Work closely with external agencies such as the Ministry of Home Affairs (MHA), Singapore Prison Services and other social welfare organizations.
• Perform direct casework by conducting initial intake interviews, case analysis, treatment planning, family mediation and counselling.
• Assist in planning and implementing existing and new programs.
• Liaise and coordinate with volunteers for programs and activities.
• Involve/assist in PERTAPIS activities.
• Any other duties as assigned by the Head of Home/Deputy Head of Home.

2. Job Requirements

• Minimum Diploma in social work-related discipline for social worker associate.
• At least Certificate in community care and social services or equivalent for social worker aide.
• Satisfactory completion of an in-service halfway care training programme within the halfway house or similar facility with at least 2 years of work experience.
• Proficient in Microsoft Office applications such as Word and Excel, as well as able to perform basic statistical analysis.
• Able to work independently and in a team.
• Good interpersonal and communication skills (oral and written).

3. Working Hours

5 days work week, Monday to Friday - 9am to 6pm.

4. Work Location

Halfway House: 50 Lor 34 Geylang, Singapore 398239 (Catered to Male residents).

Disclaimer: Only shortlisted candidates will be notified.