Executive, Sales & Marketing

Key Attributes:

Customer Service Oriented, Fun Loving, People Person.

Role Description:

• Develop in-depth knowledge of our tour products to provide accurate information and exceptional customer service.

• Handle customer inquiries via phone and email, resolving issues promptly to ensure customer satisfaction.

• Account management, keep and build long lasting partnerships with agents and local sales partners.

• Handle enquiries and bookings for private bookings of tours and customized experiences.

• Willing to travel overseas for events and industry events.

• Adhoc admin and data entry.

Experience:

Minimally 3 years’ experience in customer service, call centre or tele-marketing.

Requirements:

• You should have a pleasant and friendly personality and enjoy providing good customer service.

• Resourceful and ability to work in a dynamic environment.

• Good communication skills and enjoy working independently as well as being an actively contributing team player.

• Able to work on two weekends per month when on shift duty.

Education:

Possess Diploma or Degree in any discipline.