Executive (Membership & Events)

JOB RESPONSIBILITIES

• Handle daily operational administrative duties in sales enquiries and services (via phone, email or in-person).
• Organize any club tour in-person with prospect or membership enquiries.
• Work with the Finance Department to reconcile Membership and Financial reporting.
• Process membership applications and their supporting documents and payments for submission to finance and management with a high degree of accuracy.
• Assist in driving relationships across the Club and identifying new sales opportunities within existing and new memberships/relationships.
• Work together with the team to grow sales and membership revenues and increase excellence in membership services and patronage in the Club.
• Assist with operational and monthly sales reporting; amend any forms, S.O.P, and policies when necessary, pertaining to membership matters.
• Rotate membership enquiry duty on weekdays and once every weekend or as assigned.
• Manage all aspects of event planning, financing, and operational administrative duties; meet deadlines and stay within budget for membership events and trips.
• Establish relationships and coordinate with inter-departments and external vendors and suppliers.
• Perform any other jobs/duties as assigned by management.

JOB REQUIREMENTS

• Good command of languages, able to speak and write in English and Mandarin fluently.
• Meticulous, detail-oriented, and responsible with a proactive approach to getting things done efficiently.
• Possess a high level of confidentiality and excellent interpersonal and communication skills in handling both employee and member relations.
• Good time management skills and a strong sense of urgency and priorities.
• Ability to perform under pressure and multitask in a fast-paced environment.
• Initiate a great learning attitude and be a good team player who can work under pressure and tight deadlines.
• Five-day work week with rotating weekend duties; must be willing to commit to weekends and event duties (weekends/public holidays).
• Proficient in MS Office (Word, Excel, Outlook), Google Forms, EMS, etc.
• Position offered will be based on job skills, work performance, and experience; incentives will be determined and awarded accordingly when the team’s monthly KPI is met.

BENEFITS

• Company transport pick-up/drop-off point: Simei MRT.
• Duty meals, F&B discount, dental/medical/insurance coverage.
• Family and friends hotel room rate globally, learning & development opportunities, staff recognition award.