Executive Housekeeper25024997

JOB SUMMARY

Responsible for operations, management and administration of Housekeeping department.

JOB DUTIES & RESPONSIBILITIES

1. Liases closely with related department e.g. Engineering and Front Desk to ensure the operation of the department, as a whole is coordinated.
2. Manages the administrative and operational aspects of the Laundry Department with the assistance of the Housekeeping Manager Laundry.
3. Plan and implement policies and guidelines with the objective of maintaining quality service and standards to an acceptable level on guest’s satisfaction scores.
4. Prepare the annual budget for Housekeeping and thereafter monitors cost throughout the year to contribute to a healthily income statement.
5. Purchases goods and services for the department at economical prices while maintaining quality.
6. Recruits staff for the department according to recommended par level.
7. Responsible for training and development of all associates.
8. Counsels staff and takes disciplinary action where necessary.
9. Ensure flower supplies, fresh or artificial are economical, presentable and timely delivered.
10. Co-ordinate Hotel projects, e.g. carpets, rooms re-do etc. to ensure work is completed smoothly and on time.
11. Oversees the various inventories required by Housekeeping and reviews all inventory results.
12. Attends related meeting, represent department when required.
13. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Minimum Degree in Hotel Management
• At least 5 years of hotel’s Housekeeping leadership experience.
• Great interpersonal skills
• Great communication skills
• Multi-tasking skills
• A strong team-player
• A great leadership skills
• Able to start work within short notice period