The Shared Services Invoicing Staff is responsible for managing and executing the trade billing processes within the OTC shared services team.
This role ensures accurate and timely billing, resolves any billing discrepancies, and provides support to requestor(s) & the finance department to streamline billing operations.
Responsibilities:
Review incoming billing requests, support invoice processing and posting
Ensure invoices are accurate and comply with SOP, company policies and customer requirements. Maintain accurate billing records and documentation.
Ensure that the Invoicing team KPIs and SLAs are achieved and maintain good customer service standards
Engage with customers (internal and external) to troubleshoot and ensure resolution of Invoicing issues in a timely and professional manner.
Manage and address correspondence inquiries to OTC Invoicing Team
Build rapport with stakeholders and teammates
Participate and support UAT in system enhancements for SAP
Support month end closing activities and/or prepare regular billing reports to stakeholders.
Support audit review
Job Requirement:
Degree or Diploma in Accounting, Finance, Business Administration, or a related field
Experience in a shared services environment is preferred.
Proficient in SAP
Ability to work independently and as part of a team.
Working location at Seletar (hybrid arrangement applies)