Executive Customer Support & Relations Management

Executive Customer Support & Relations Management

Job Description:

Working hours: 9am - 6pm (Mon-Fri)

Salary Range: Up to $4,800.00 + Good Bonuses.

Contract Duration: Asap now to 31 May 2024

JOB SCOPE:

• Customer Support and Relations Management for Commercial Vehicles (Truck & Bus)
• Support communication on transportation, warehouse, and system processes
• Provide updated developments in the Markets to Regional Logistics Centres management and Team Leaders
• Understand and support the markets relating to Logistics operational processes.
• Ensure efficient and reliable communication to all related parties.
• Provide professional and timely support on customer service to internal Truck and Bus vendors at all times.
• Support and work with internal teams for a solution or recommendation
• Support on price update inbound/outbound (CORS, price related, etc)
• Support on credit monitoring for shipments to customers

REQUIREMENTS:

• Degree/Diploma in any discipline.
• At least 3 years of relevant experience;
• Experience in logistics operation and KPI's interpretation; an added advantage
• Customer oriented and team player
• Excellent communication and interpersonal skills.
• Initiative, highly motivated and independent individual
• Good communication skills in both written and spoken English.
• Highly proficient in MS Excel, PowerPoint, Word, MS Outlook

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to tiffany@peopleprofilers.com