Executive (Admission & Bed Management Unit)

1. BROAD FUNCTION

The Executive is responsible for processing and facilitating efficient patient admissions to ensure optimal bed occupancy at all Ren Ci Hospital (RCH) facilities.

1. ROLES AND RESPONSIBILITIES

Referral Assessment

• Develop and maintain effective relationships with existing and prospective referring institutions to ensure ongoing referrals to the organisation.
• Retrieve and process referrals to assess for eligibility by reviewing medical and nursing needs.
• Ensure referrals are processed for acceptance consideration within 1 working day.
• Solicit advice and recommendations from other RCH departments (e.g., medical, nursing) where required for complex cases.
• Seek clarification from referring institutions where required.
• Liaise with Medical Social Workers and Nurses when processing referrals from Nursing Homes (NH) and Chronic Sick Unit (CSU).
• Liaise with referring institutions to provide an update of assessment outcomes and provide recommendations for alternatives where suitable.

Admission

• Facilitate efficient admissions processes with minimal waiting time.
• Assign beds, communicate admission information (ward, bed, and time of transfer) to the referring institution, and follow through to ensure actualisation of admission.
• Liaise with Nursing Home administrative teams, Business Office, and Nursing team to facilitate the admission process.
• Ensure that all necessary clinical information is available upon admission.
• Advise patients and caregivers on the facilities and services available in the organisation when required.

Bed Occupancy

• Closely monitor impending discharges to ensure efficient forward planning of admissions.
• Ensure Bed Occupancy Rate (BOR) in all RCH facilities aligns with the budgeted BOR target for the financial year.

Data Collection and Submission

• Ensure relevant data is collected accurately daily to support the regular evaluation of performance indicators.
• Generate reports and update presentation slides on a regular basis.
• Ensure timely preparation and submission of reports to MOH.
• Provide regular and timely updates to department head, RCH management, and regulatory authorities as required.

Others

• Actively lead/participate in quality improvement projects at the Department/Hospital-wide level.
• Provide recommendations for improvement to the efficiency of processes.
• Participate in any other responsibilities and duties as assigned by Supervisors.

3. REQUIREMENTS

• Degree or Diploma in Healthcare or Social Services courses are preferred.
• At least 3 years of working experience in the healthcare or social care sectors.
• Excellent interpersonal and communication skills.
• Able to work effectively as an individual and as part of a team.
• Excellent time management skills, highly organised, and meticulous.
• Proficient in MS Office including Word, Excel, and PowerPoint.