Events & Facilities Coordinator

Events & Facilities Coordinator

Work Dynamics - Integrated Facilities Management

Job Description

• Serve as the first point of contact for clients, visitors, and employees entering the office.
• Create a positive and professional impression of the company to guests and visitors.
• Manage the front desk and maintain a tidy and organized front facing area (lobby, waiting area, conference room, breakout area).
• Provide support services to employees, such as booking meeting rooms, arranging catering, and managing IT and AV equipment.
• Support all staff onboarding and offboarding processes from administration standpoint
• Support staff engagement activities & employee communications (incl. signage)
• Communicate with employees about important messages, announcements, and events.
• Foster a positive workplace culture by organizing events, managing employee feedback, and ensuring that the workplace is inclusive and welcoming to all employees.
• Manage Facilities related vendors
• Back-Up to the Facilities Coordinator
• Ensure general administrative activities are conducted in a timely and efficient manner
• Ensure that site events documentation is updated as per JLL and client's requirement
• Achieve contractual KPI and SLA target
• Manage end user expectations and requirement
• Ensure overall customer service satisfaction
• Manage soft services scopes (Cleaning, Landscape and Pest Control)
• Manage pantry services (Track consumption, Conduct Stock Take and Manage Inventory)
• Other duties as assigned

Job Requirement

• Bachelor's degree in hospitality, event management, or a related field.
• 2-3 years of experience in event coordination and soft service, preferably in a corporate.
• Excellent organizational and time-management skills, with the ability to manage multiple projects simultaneously.
• Strong interpersonal and communication skills, both verbal and written.
• Fluency in Mandarin will be highly valued in this role as it will enable effective communication with clients, partners, and stakeholders in key Mandarin-speaking markets.
• Strong organizational and time management skills
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Ability to work flexible hours, occasional weekends and evenings.